- Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies are small pieces of data that are sent to your browser and stored on your device (computer or mobile device).
- Data Processor means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Data Processors in order to process your data more effectively.
Data we collect
We collect data to provide and improve our Service to you. The types of data we collect include:
- First name and last name
- Email address
- Phone number
- Technical data such as your IP address, your login data, details about your browser, time zone settings and other technology on the device you use to access our Website
- Any information that you directly provide to us whether through forms on our Website, over the phone, by email or otherwise
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How we use collected data
We use the collected data for various purposes, depending on the way in which the data was collected:
- Contact form. When you complete our contact form, you are required to enter your email address, and may optionally enter your name. This information will only be used to reply to your message. All information entered in our contact form, and sent in any subsequent email messages, is sent to us via email and stored in our Gmail account.
- Email signup forms. All other forms on our Website other than our contact form that require an email address are email signup forms. The email address and preferences that you submit on those forms are sent to Drip, our email service provider, and are used to personalize the emails that we send to you and respond to requests that you make on those forms. Your IP address is also sent to Drip when you submit an email signup form in order to document your submission of that form.
- Question forms. All forms on our Website that do not require an email address are question forms. Any information that you submit in these question forms is anonymously sent to us via email and stored in our Gmail account. This information may be used to create content that is posted on the Website or shared elsewhere in the Service. No Personal Data is transmitted using question forms unless you choose to enter it into the form.
- Payment forms. All forms on app.acuityscheduling.com that we link to from our Website, in emails, or elsewhere in the Service that require payment information are payment forms. The information that you submit on payment forms may include your first and last name, email address, phone number, payment information, and any other information that you enter into the form. We use this information to contact you regarding your purchases, and to ensure that the products and services that you receive correspond to those that you have paid for.
- Appointment forms. All forms on app.acuityscheduling.com other than payment forms that we link to from our Website, in emails, or elsewhere in the Service are appointment forms. The information that you submit on appointment forms may include your first and last name, email address, phone number, and any other information that you enter into the form. We use this information to schedule appointments with you and contact you regarding your appointments.
- Anonymous Usage Data. If you consent, we collect anonymous Usage Data on how you use the Service. This Usage Data may include information such as your computer’s anonymized Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We use this data to measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. You can opt-out of sharing your anonymous Usage Data with us by setting Performance Cookies to Inactive in the cookie settings for this Website.
- Usage Data linked to email addresses. If you consent, we collect Usage Data that may be associated with your email address. This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the number of pages that you visit, unique device identifiers and other diagnostic data. We use this data to track actions taken by specific users and, if you have submitted your email via a form on our Website, to personalize the emails that you receive from us based on your actions. You can opt-out of having your email address linked to your Usage Data by setting Functional Cookies to Inactive in the cookie settings for this Website.
Legal basis for processing Personal Data under General Data Protection Regulation (GDPR)
We may process your Personal Data because:
- You have given us consent to do so
- The processing is necessary for a contract that we have with you
- The processing is necessary to comply with the law
- The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your Personal Data which overrides those legitimate interests
Who we share collected data with
We do not sell or rent Personal Data to marketers or unaffiliated third parties. We share your Personal Data with trusted Data Processors, as outlined below.
- Google Analytics. We use Google Analytics to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google utilizes the data collected to track and examine the use of our Service, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. We anonymize IP addresses before sending them to Google Analytics. You can opt-out of having your Usage Data available to Google Analytics by setting Performance Cookies to Inactive in the cookie settings for this Website. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Retention of data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we may transfer the data, including Personal Data, to United States and process it there.
Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use one or more of the following mechanisms:
- The transfer of Personal Data from the EU to other countries is carried out according to “standard contractual clauses” provided by the European Commission. This means that data recipients have committed to process Personal Data in compliance with the data protection standards set forth by EU data protection legislation.
- The transfer of Personal Data from the EU or Switzerland to the US is carried out according to the EU – U.S. and Swiss – U.S. Privacy Shield. In particular, Personal Data is transferred to services that self-certify under the Privacy Shield framework and therefore guarantee an adequate level of protection of such transferred data. Privacy Shield also specifically guarantees rights which can be found in its most current form on the website run by the US Department of Commerce.
Disclosure of data
Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities. For example, we may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of data
The security of your data is important to us. However, please note that no method of transmission over the Internet or method of electronic storage is perfectly secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“Do Not Track” signals
We do not support Do Not Track. Do Not Track is a preference you can set in your web browser to inform sites that you do not want to be tracked.
However, by default the Website does not enable cookies that track your usage of the Website. These tracking cookies will not be enabled unless you choose to enable Performance or Functional Cookies in the cookie settings or close the cookie banner that you see when you first visit the Website.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right of access. You have the right to a copy of your Personal Data and confirmation that we are processing your Personal Data. If you wish to be informed about what Personal Data we hold about you, please contact us.
- The right of rectification. You have the right to have your Personal Data rectified or completed if that information is inaccurate or incomplete.
- The right to erasure. You have the right to have your Personal Data erased. If you wish to have your Personal Data removed from our systems, please contact us.
- The right to restrict processing. You have the right to request that we restrict the processing of your Personal Data.
- The right to data portability. You have the right to be provided with a copy of the Personal Data we have on you in a structured, machine-readable and commonly used format, so that you can move, copy or transfer your Personal Data.
- The right to object. You have the absolute right to object to the processing of your Personal Data for direct marketing purposes. You may also have the right to object to the processing of your Personal Data for other purposes.
If you would like to exercise any of the above rights, please contact us. Please note that you may be asked to verify your identity before receiving a response to such requests.
You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area.
Links to other sites
Third party sites that we may link to include, but are not limited to:
- Facebook. We provide links to interact with us and share content from our Website on Facebook. When you click on one of these links, your browsing and interaction on the Facebook website is subject to the Facebook Data Policy: https://www.facebook.com/policy.php
Our Website does not address and is not directed toward anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information.
Our contact information
Jeffrey Yin, 340 S Lemon Ave #5218, Walnut, CA 91789